About Us

Joan McCallen
President & CEO, ICMA-RC
At ICMA-RC, we have a single focus—providing exceptional service, quality and value to you and your employees. All of our retirement programs, administrative services and educational tools have been developed specifically for Public Sector Plan Administrators like you. Our success—a retention rate of 99.7%, the highest of any public sector provider—is built on:
- Experience and Independence: For over 36 years, ICMA-RC has partnered exclusively with public employers to help employees build a secure future. As an independent, not-for-profit corporation, we are customer focused: our time and attention are devoted to you and your participants-not to shareholders. Read more about us and our history.
- Accountability: Every year, you receive a detailed service plan for administering your retirement savings program and for promoting it to your employees. Then throughout the year, you’ll get a report on our progress. Read more about ICMA-RC’s administrative services for plan sponsors.
- Sharing the same goal: We both want your employees to build a successful retirement by participating in a program that is easy-to-administer and cost-effective.
To learn more about what we can do to help you, please contact us.
If you are interested in learning more about ICMA-RC and how we can help you build retirement security, please click here.